How do I move my identity to a new phone?

Set this up before you need it, not after. The moment your old device is gone is the moment you cannot prepare.

If UIID Cloud is enabled (the default): Your identity is kept as an encrypted backup, so a new device can restore it. Losing a device does not mean losing your identity.

If you turned UIID Cloud off: Your exported .uiid file is your only copy. Have it — and a copy of it — before you wipe or hand over the old device.

Before you switch: Confirm your backup codes are saved somewhere you can reach without the phone, and check which sign-in routes are configured: email, your UIID or .uiid file, or a login certificate.

On the new device: Sign in using one of those routes, then re-enrol biometrics on the new hardware. Your Core ID and aliases come with you; they are not tied to the handset.

Afterwards: Remove the old device from your account and review which apps and agents still hold access.

Stuck mid-move? [email protected]